Service Suppliers Can Save Prices, Streamline Operations Utilizing Personalized Amdocs amAIz LLMs and Gen AI Functions Leveraging NVIDIA DGX Cloud
Amdocs and NVIDIA at this time introduced they’re collaborating to optimize giant language fashions (LLMs) to hurry adoption of generative AI purposes and companies throughout the $1.7 trillion telecommunications and media industries.(1)
Amdocs and NVIDIA will customise enterprise-grade LLMs working on NVIDIA accelerated computing as a part of the Amdocs amAIz framework. The collaboration will empower communications service suppliers to effectively deploy generative AI use circumstances throughout their companies, from buyer experiences to community provisioning.
Amdocs will use NVIDIA DGX Cloud AI supercomputing and NVIDIA AI Enterprise software program to assist versatile adoption methods and assist guarantee service suppliers can merely and safely use generative AI purposes.
Aligned with the Amdocs technique of advancing generative AI use circumstances throughout the {industry}, the collaboration with NVIDIA builds on the beforehand introduced Amdocs-Microsoft partnership. Service suppliers and media corporations can undertake these purposes in safe and trusted environments, together with on premises and within the cloud.
With these new capabilities — together with the NVIDIA NeMo framework for customized LLM improvement and guardrail options — service suppliers can profit from enhanced efficiency, optimized useful resource utilization and versatile scalability to assist rising and future wants.
“NVIDIA and Amdocs are partnering to convey a novel platform and unmatched worth proposition to clients,” stated Shuky Sheffer, Amdocs Administration Restricted president and CEO. “By combining NVIDIA’s cutting-edge AI infrastructure, software program and ecosystem and Amdocs’ industry-first amAlz AI framework, we consider that we have now an unmatched providing that’s each future-ready and value-additive for our clients.”
“Throughout a broad vary of industries, enterprises are on the lookout for the quickest, most secure path to use generative AI to spice up productiveness,” stated Jensen Huang, founder and CEO of NVIDIA. “Our collaboration with Amdocs will assist telco service suppliers automate customized assistants, service ticket routing and different use circumstances for his or her billions of consumers, and assist the telcos analyze and optimize their operations.”
Amdocs counts greater than 350 of the world’s main telecom and media corporations as clients, together with 27 of the world’s high 30 service suppliers.(2) With greater than 1.7 billion day by day digital journeys, Amdocs platforms affect greater than 3 billion folks world wide.
NVIDIA and Amdocs are exploring a lot of generative AI use circumstances to simplify and enhance operations by offering safe, cost-effective and high-performance generative AI capabilities.
Preliminary use circumstances span buyer care, together with accelerating buyer inquiry decision by drawing data from throughout firm knowledge. On the community operations aspect, the businesses are exploring how you can proactively generate options that support configuration, protection or efficiency points as they come up.
(1) Supply: IDC, OMDIA, Factset analyses of Telecom 2022-2023 income.
(2) Supply: OMDIA 2022 income estimates, excludes China.
