2 hours in the past
An information restoration firm has blamed the extreme failure charges of SanDisk Excessive Professional SSDs on poor {hardware} design and manufacturing flaws.
Over the previous yr, quite a few house owners of those SSDs have reported their drives shedding all their knowledge after just a few weeks’ use and, in some cases, fully failing in addition up once more.
Attingo managing director Markus Häfele has advised German information publication FutureZone that his firm is now getting one in every of these SSDs from prospects hoping to get well their knowledge at the least as soon as every week.
Häfele defined that the first trigger for the failures was elements which have been too huge for the circuit board to which they have been fitted.
The ensuing excessive impedance and excessive temperatures end in weak connections, inflicting the elements to interrupt off from the boards.
Häfele additionally mentioned that the soldering materials used for the connections was liable to forming bubbles, making the breaks much more possible.
SanDisk’s mother or father firm, Western Digital, appears to be conscious that these {hardware} issues are accountable for the failure charges.
Häfele mentioned more moderen fashions featured further epoxy resin to strengthen the connections.
The truth that a firmware replace earlier this yr didn’t resolve the difficulty additional helps Häfele’s prognosis of the trigger behind the excessive failure charges.
Western Digital has been closely criticised for its lacklustre response to consumer and media experiences over the problems.
It has offered little or no suggestions after quite a few makes an attempt by numerous tech publications to get remark. When it has, it has downplayed the influence.
The corporate now faces a number of lawsuits from disgruntled prospects searching for compensation for his or her ineffective drives and misplaced knowledge.
The affected drives have been extensively obtainable in South Africa when the problems arose, together with from outstanding retailers like Takealot, Makro, and Unimaginable.
Within the US, a number of shops began providing huge reductions on the drives after the primary experiences about excessive failure charges emerged.
At this level, it’s troublesome to verify whether or not Western Digital has resolved the difficulty fully with the extra soldering materials.
With out official communication from the corporate, it’s also troublesome to examine whether or not a drive was manufactured with the repair utilizing its mannequin quantity.
The listing of fashions alleged to be affected by the information loss and excessive failures are listed beneath:
- SanDisk Excessive Transportable 500GB
- SanDisk Excessive Transportable 1TB
- SanDisk Excessive Transportable 2TB
- SanDisk Excessive Transportable 4TB
- SanDisk Excessive Professional Transportable 1TB
- SanDisk Excessive Professional Transportable 2TB
- SanDisk Excessive Professional Transportable 4TB
- Western Digital My Passport 500GB
- Western Digital My Passport 1TB
- Western Digital My Passport 4TB
