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ASUS apologizes for misprinted ROG Z790 Maximus Hero “Evange-N-lion” elements, gives replacements

dutchieetech.comBy dutchieetech.com15 November 2023No Comments3 Mins Read

ASUS will exchange misprinted Evangelion motherboard elements

Purely beauty half has misspelled brand on $700 motherboard.

The high-end motherboard, often known as the ROG Maximus Z790 Hero EVA-02 Version, attracts inspiration from the anime sequence “Evangelion.” Not too long ago launched, this motherboard is a part of a EVA-02 sequence of PC elements. The motherboard has lately gained consideration because of an unintentional misprint within the brand that reads “Evangenlion” as an alternative of “Evangelion.” Regardless of being only a single letter, ASUS acknowledges that this error on a $700/€800 motherboard is important sufficient to warrant alternative, doubtless at no extra price to the customers.

ASUS has formally said that customers who discover the typo on their motherboards unacceptable can attain out to ASUS help for steerage on the alternative course of. Notably, there is no such thing as a indication of a devoted service to deal with these replacements on behalf of customers. So customers can be requested to disassemble their motherboards themselves.

Concerning Misprint on ROG MAXIMUS Z790 HERO EVA-02 EDITION

We have now lately acquired incident experiences concerning the ROG MAXIMUS Z790 HERO EVA-02 EDITION motherboard concerning the misspelling of the phrase “Evangelion” on the ornamental half situated on the left facet of the product. We sincerely apologize for any confusion or inconvenience this may occasionally have precipitated.

For customers who’ve already put in the motherboard, it is very important observe that the misprint is solely aesthetic and doesn’t have an effect on any performance or efficiency. As a part of our dedication to resolving this subject, we are going to lengthen the guarantee by one extra yr and implement a alternative program. ASUS will present a corrected ornamental half that end-users can use to interchange the misprinted half. When you encounter this subject, please contact your native customer support for extra particulars.

We perceive the importance of this matter and wish to guarantee you that we’re devoted to resolving it promptly. When you have any questions or issues, please don’t hesitate to contact our ASUS customer support.

ASUS has responded promptly to the state of affairs surrounding the misprinted brand on the ROG Maximus Z790 Hero EVA-02 Version motherboard. Regardless of the comparatively minor nature of the error, the corporate has opted to increase the guarantee for these motherboards by a further yr.

The truth that nobody at ASUS has observed this error regardless that customers have reported it since September tells us that ASUS hoped it will by no means make the information. Sadly for them, it did.

Supply: ASUS through HardwareLuxx



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