A brand new report from information restoration agency Attingo attributes the latest spate of SanDisk Excessive Professional drive failures that in the end resulted in a class-action lawsuit to design and manufacturing defects. Particulars are supplied by Tom’s {Hardware} journal.
In Could of this yr, it was revealed that some 4TB SanDisk Excessive Professional SSDs had been affected by sudden information loss. On the time, the corporate promised homeowners of 4TB fashions a firmware replace. Nonetheless, the 2TB and 1TB fashions additionally undergo from the identical drawback, nonetheless the producer has not promised any firmware replace for these drives.
The issue lies within the {hardware}
Attingo CEO Markus Häfele informed FutureZone that the issue lies with the {hardware}, not the firmware. This might clarify the dearth of firmware fixes for these fashions and SanDisk’s continued silence about the reason for the issue.
The SanDisk lawsuit cites the next drive fashions as problematic:
- SanDisk Excessive Moveable 4TB (SDSSDE61-4T00)
- SanDisk Excessive Professional Moveable 4TB (SDSSDE81-4T00)
- SanDisk Excessive Professional Moveable 2TB (SDSSDE81-2T00)
- SanDisk Excessive Professional Moveable 1TB (SDSSDE81-1T00)
- Western Digital My Passport 4TB (WDBAGF0040BGY).
Attingo, which has been within the information restoration enterprise for over 25 years, routinely encounters these failed SSDs at the very least as soon as every week. The issue appears to be fairly advanced. In response to Häfele, the parts utilized in these SSDs are too massive, which causes weak hyperlinks (ie excessive impedance and excessive temperatures) and susceptibility to failure. He additionally says that soldering materials used to connect these parts is vulnerable to bubbles and breaks simply.
Western Digital might be conscious of the issue
It isn’t but recognized whether or not the trigger is a budget materials used for soldering, the parts, or whether or not a mix of each is concerned within the noticed issues. Nonetheless, newer revisions of the SanDisk Excessive Professional SSD appear to have been modified with the addition of epoxy resin.
This means that Western Digital might concentrate on the {hardware} points. But even newer fashions nonetheless fail, forcing prospects to hunt out restoration companies like Attingo. In response to Chief Atting, it seems that the issue impacts a number of product strainstogether with the SanDisk Excessive Moveable SSD and the SanDisk Excessive Professional Moveable SSD.
One of many editors of the online journal The Verge additionally misplaced his information. After a fast search, he discovered that he was removed from alone with this drawback. He seen that folks had been dropping information on 2TB SSDs even after Western Digital promised a firmware replace for 4TB drives in Could. He adopted up by asking Western Digital about recurring points with the Excessive Professional SSD, however bought no response.
The corporate Western Digital to the entire matter she has not formally expressed and isn’t anticipated to touch upon her sooner or later. Nonetheless, the firmware replace web site states the next: “We’ve got resolved this firmware problem within the manufacturing course of and may verify that the difficulty doesn’t have an effect on presently delivery merchandise.”